Frequently asked questions (FAQs)
How does it work?
When you are ready to take a photo, simply tap the screen, and the countdown will begin.
Everything will be set-up by our on-site operator.
How many photos will we get?
There is no limit to how many photos you can print/download for each event.
Will we get prints?
Prints are available with the Prints package and will be provided during the event after each session.
Please make sure to book for the right service in advance.
How long does it take to print the photos?
It takes about 10 sec to print a 4x6in photo.
Photos will be printed on-site during the event; we do not offer print services after the event.
Will we get digital photos?
YES!
All photos will be saved on our cloud service.
After the event, a link to the photos will be provided, which will allow you to download any photo for the next 7 days.
How far in advance should I book?
We ask our customers to book at least 3 weeks in advance to ensure availability.
How to pay for the services?
We accept payments via Interact e-transfer, Credit, or Debit card.
All transactions are processed through a secure and professional payment service.
Once your booking is confirmed, you will receive an email with payment details.
If using e-transfer, please follow the instructions in the email to complete the transfer.
If you prefer to pay by Credit or Debit card, the email will include a secure link to our payment portal
Visa payments are subject to 3% processing fee.
How long does it take to set up the booth?
The photo booth will be set up by our on-site attendant. This will take about 30 min.
Will set-up and teardown affect the event's scheduled time?
Not at all!
Our team will arrive at the event location before the scheduled start time to set up the photo booth. Teardown begins only after the scheduled end-time, so you can enjoy your event without any interruptions.
Do you provide any props?
We can provide props particular to your event, although these will have to be requested in advance.
Do you provide custom print designs?
Yes we do!
We offer this service free of charge.
Our designs can be tailored to match your chosen theme. All we require from our customers is a high-quality logo or imagery (e.g., from a birthday invitation or wedding invitation)
in PNG or JPEG format.
We will incorporate this into the booth screen and output/print template.
Once we create the first draft, we will send you a copy for you to review and approve.
What's in the base package?
Base packages start at 2 hours and will include:
One print layout
One photo style (Color, B&W)
Standard Backdrop (from available selection)
Online gallery for 7 days (for you to download all event photos)
On-Site attendant for the duration of the event
Set-up & tear down (please allow 30 min for each)
How much space do you need?
For the best experience, we do require a minimum space of 8ft x 8ft.
Do you offer a 360 Booth?
At the moment we do not offer 360 booth services.
It is in the plans!
Please come check us out at a later date, and we might have it up and running!
